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TECHNICAL INFO

Windows XP TerraBroad Configuration

TerraBroad user are connected 24/7 through broadband solution, thus eliminating all the headache of dialup problems and phone bills.

To verify your computer settings are correctly configured for TerraBroad, follow these steps:

Open Control Panel by going to My Computer or by clicking on Start>Settings and then double click on Network Connections to open.



Among the icons, right click on Local Area Connection and click on Properties.



In General tab, under the field "This connection uses the following items:" scroll to the last protocol called Internet Protocol (TCP/IP) and highlighted by clicking once on it. Then click on Properties button.



Here, you should make sure that "use the following IP address" and "Use the following DNS server" are selected. Make sure that the settings are the same that were given to you by our LSP the first time he did the configuration:
  • IP address: your IP address (it should be in the following format: 10.xxx.xxx.xxx)
  • Subnet mask: 255.255.255.192
  • Default gateway: your gateway address (it should be similar to your IP address but the last digit differs)
  • Prefered DNS server: 212.98.130.34
  • Alternate DNS server: 212.98.130.35


Click on OK.



Now click on Advanced tab and under "Windows Firewall" click on Settings button.



The Windows Firewall window will open. In General tab, it is advisable to select Off (not recommended) to avoid any disconnection from our servers. The click OK, and OK on Local Area Connection window.



In case you need to use the firewall to prevent any suspicious attacks on your PC. then keep the selection on On (recommended) and make sure that Don't allow exceptions is unchecked.



Now go to Advanced tab. In the "ICMP" field click Settings button.



The following window called ICMP Settings will appear. check the first option in the list Allow incoming echo request, and leave the rest blanks.



Now click on OK on all open windows to apply new settings.

N.B:
--> If you are using a third party firewall, please refer to its help guide or user manual for proper settings for ICMP and make sure to allow "incoming echo request".
--> Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 doesn't have an integrated firewall.

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